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// Our Data Protection Policy

General Information

Verantwortlicher

The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Gustav Gerster GmbH & Co. KG
Memminger Straße 18
88400 Biberach

Phone: (+49) 7351/586-500
E-Mail: info@gerster.com

Data Protection Officer

We have appointed the following Data Protection Officer:

Phone: (+49)7351 586 129
E-Mail: datenschutz@gerster.com

Your Data Subject Rights

You may exercise the following rights at any time under the contact details provided, in accordance with the GDPR:

  • Access to your data stored with us and its processing (Art. 15 GDPR),
  • Rectification of incorrect personal data (Art. 16 GDPR),
  • Erasure of your data stored with us (Art. 17 GDPR),
  • Restriction of data processing if we are not yet permitted to delete your data due to legal obligations (Art. 18 GDPR),
  • Objection to the processing of your data by us (Art. 21 GDPR), and
  • Data portability, provided you have consented to the data processing or have entered into a contract with us (Art. 20 GDPR).

If you have given us consent, you may revoke it at any time with effect for the future.

You may also lodge a complaint with a supervisory authority at any time, such as the data protection authority of your place of residence or the authority responsible for us.

A list of supervisory authorities (for the non-public sector) including their contact details can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Processing Activities

General Data Collection When Visiting Our Website

Type and Purpose of Processing

When you access our website, general information is automatically collected. This information (server log files) includes the type of web browser, operating system used, domain name of your internet service provider, your IP address, and similar data.

This data is processed in particular for the following purposes:

  • Ensuring a smooth connection and use of the website

We do not use this data to identify you personally. However, we reserve the right to check server log files retrospectively if there is concrete evidence of unlawful use.

Legal Basis and Legitimate Interest

Processing is carried out pursuant to Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website and ensuring system security and misuse detection.

Recipients

Recipients of the data may be technical service providers acting as data processors on our behalf for the operation and maintenance of our website.

Storage Period

Data in server log files is stored in a form that allows identification of the data subjects for no longer than 14 days, unless a security-related incident occurs (e.g., a DDoS attack). In that case, data may be retained until the incident is fully clarified and resolved.

In that case, data may be retained until the incident is fully clarified and resolved.

Mandatory or Required Provision

Providing the aforementioned personal data is not legally or contractually required. However, the service and functionality of our website cannot be guaranteed without the IP address. Some features may be unavailable or limited.

Right to Object

Please refer to the information on your right to object under Art. 21 GDPR below.

Contacting Us

Type and Purpose of Processing

A contact form is available on our website for electronic communication. If you use it, the data you enter in the form will be transmitted to and stored by us.

The following data is also stored at the time of submission:

  • Date and time of the request

Alternatively, you can contact us via the email addresses provided. In this case, the personal data transmitted with the email will be stored. This includes the date and time of the email, email address, IP address, and server information.

You may also contact us by phone. In this case, we log your phone number and call duration.

Regardless of the communication method, we record the content of your inquiry. Your data is stored for the purpose of personalized communication with you.

Legal Basis

Data processing is based on a legitimate interest (Art. 6(1)(f) GDPR).

Our legitimate interest is to facilitate easy communication.

If you contact us to request an offer, the processing is carried out to take pre-contractual measures (Art. 6(1)(b) GDPR).

Recipients

Recipients of the data may be technical service providers acting as data processors on our behalf for the operation and maintenance of our website.

Storage Period

Data will be deleted at the latest 6 months after the inquiry has been processed.

If a contractual relationship is established, we are subject to statutory retention periods (generally 6 or 10 years due to accounting and tax regulations).

Mandatory or Required Provision

Providing your personal data is voluntary. However, we can only process your request if you provide us with the necessary data and the reason for your inquiry.

Right to Object

Please refer to the information on your right to object under Art. 21 GDPR below.

Cookies

A cookie is a small data file that is created and stored on the user's system when visiting a website. When the server is visited again, the user's browser sends the cookie back to the server. The server can evaluate the information received via this process. Cookies can make navigation easier.

Detailed information about cookies and which cookies are used for which purposes can be found in the cookie settings at any time.

Deleting Cookies

You can delete individual cookies or the entire cookie store. You’ll find instructions depending on your browser at the following links:

You can also block the execution of scripts by default using add-ons such as NoScript:

Information and instructions on how to modify this feature can be obtained from your browser provider https://addons.mozilla.org/de/firefox/addon/noscript/). https://addons.mozilla.org/de/firefox/addon/noscript/).

Technically Necessary Cookies

Type and Purpose of Processing

We use cookies to make our website more user-friendly. Some elements of the website require that the browser can still be recognized after a page change.

The purpose of technically necessary cookies is to simplify website use. Certain features are not available without cookies. These cookies allow us to recognize your browser across sessions.

These cookies allow us to recognize your browser across sessions.

The necessary cookies are listed in our Cookie Consent Tool.

Legal Basis and Legitimate Interest

Data processing is based solely on our legitimate interest in a user-friendly website design and consent documentation pursuant to Art. 6(1)(f) GDPR in conjunction with §25(2) TDDDG (German Telecommunications-Telemedia Data Protection Act).

Recipients

Technical service providers acting as processors may receive this data for website operation and maintenance.

Storage Period

Please refer to our Cookie Consent Tool for details on cookie duration.

Mandatory or Required Provision

Provision of the above data is not legally or contractually required. However, without it, website services may not function correctly or may be limited.

Right to Object

Please refer to the information on your right to object under Art. 21 GDPR below.

Information About Your Right to Object – Art. 21 GDPR

Right to Object on a Case-by-Case Basis

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you based on Art. 6(1)(f) GDPR (processing based on a balance of interests); this also applies to profiling based on that provision.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.

Recipient of the Objection

Gustav Gerster GmbH & Co. KG
Memminger Straße 18
88400 Biberach

Phone: (+49) 7351/586-500
E-Mail: info@gerster.com

Changes to Our Privacy Policy

We reserve the right to adapt this privacy policy to always comply with current legal requirements or to reflect changes to our services (e.g., the introduction of new services). The new privacy policy will then apply to your next visit.

Questions About Data Protection

If you have any questions about data protection, please email the controller listed above.

Copyright Notice

This privacy policy was created with the help of activeMind AG – experts for external data protection officers (Version #2024-10-25). externe Datenschutzbeauftragte (Version #2024-10-25). externe Datenschutzbeauftragte (Version #2024-10-25).

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